![]() ![]() Thus, we are inclined to believe it is a browser issue and that’s just right. The problem is quite simple: the user cannot view contents of some websites. I would surely appreciate your suggestions or directions. By the way, my son often plays his favorite game on my phone so I suspect he was the one who messed it up. I think there are some settings messed up somewhere but I just cannot pin-point it. I thought it was just a temporary issue with my phone. It actually started about a couple of weeks ago and I don’t know what happened. It worked before, in fact, I often use it to post anything on my blog. I launch my browser, type in the website’s address and tap Go. I’m not really a savvy person so I don’t know what to say but I need your help. It seems like it’s stuck somewhere that it cannot fully open almost all websites I go to. Hopefully, your Galaxy is shutting down normally and you are worry free! Next time your Samsung Galaxy won't turn off, you'll know how to fix the problem.My Samsung Galaxy S3 cannot view a website’s content. This will ensure that you get your phone back as close to factory condition as possible. For best results, be sure that the technician you bring your phone to is certified by Samsung and uses genuine Samsung parts. You can look for a Samsung certified technician in your area, or contact uBreakiFix. ![]() In this case, your best bet is to see a specialist. It could also be that another internal component is busted, which is more difficult to identify. It could be that the power button has broken, in which case you either won't get a response at all from pressing it, or you don't get a response every time. In the worst case scenario, your Galaxy won't turn off because of a hardware malfunction. This will clear everything from your phone, and if the problem was related to the software, this should fix it. From there, choose Reset, then Factory data reset. In the Settings menu, open General management. Make sure that you've backed up all your important data that you know is clean. Then, tap Backup And Restore and choose how you want your Samsung Galaxy to be backed up. Open Settings and tap Accounts and Backup. That way, you won't lose things like your photos and contacts. When the reset is complete, you'll be able to restore from your backup. In this case, your best bet is a factory reset.īefore reseting your Samsung Galaxy, make sure to save a backup of your information. You may have downloaded some corrupted data in an update or installed a similarly bug-ridden piece of software. It could be that the issue is more deeply rooted than a glitchy app. Just plug it in for an hour or two to make sure your Samsung Galaxy has all the power it needs. If it doesn't have enough juice left to turn itself back on, a forced restart won't work. If your Galaxy won't turn off and you can't restart it, try plugging it into the charger. For recovery mode, hold volume up and the Bixby button, and for download mode hold volume down and the Bixby button. In the window between the screen going black and the phone restarting, you have the opportunity to boot in either recovery mode or download mode. When the screen goes black, you're free to let go, and your Galaxy will automatically restart itself. Simply hold down the power button and volume down button for around ten seconds. ![]() This may sound a little aggressive, but a force restart is perfectly safe, so long as it isn't overused. If you can't use the power button or the touch screen controls to power off your phone, you can try a forced restart. Software is far from perfect, and a malfunctioning program may be the reason your Samsung Galaxy isn't turning off. Here are a few ways you can try to fix it yourself. But what happens when you go to do just that, and your phone refuses to power down? If your Samsung Galaxy won't turn off, don't just throw in the towel. With all the uses a smartphone provides, it seems like there's never any reason to turn it off.
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